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Shipping policy

Shipping & Delivery

We deliver across most of the UK mainland. For areas outside this, please contact us for a custom quote.

Delivery Information

  • Delivery charges will be shown at checkout and vary based on location and order size.
  • We recommend not booking any tradespeople until your goods have arrived and been checked.
  • Deliveries require a signature. If no one is available, redelivery fees may apply.

Delivery Times

  • We aim to deliver all stock items promptly, though we cannot guarantee exact dates due to circumstances outside our control.
  • Special orders may take longer and will be advised at the time of order.

Damaged or Missing Items

  • Check your goods on arrival. If damaged, sign as "damaged" and notify us within 48 hours.
  • We cannot accept claims for damages after this time frame.

Special Delivery Considerations

If your property has restricted access, uneven driveways, or other delivery challenges, please inform us in advance to avoid failed deliveries or added costs.