Making A Purchase
Accuracy of product information:

All product specifications, images and other information stated on our website has been provided by our suppliers and manufacturers. Our intention is that all information on the website should be as accurate and up to date as possible.

Purchasing & Payment:

We accept all major credit and debit cards including Visa, MasterCard and Switch. At the checkout stage you must provide us with the correct billing address for your credit or debit card. Supplying us with incorrect information will cause a delay in processing your order. Once we have received payment and it has been authorised we can process your order.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

In the event of any customers official order form containing any special conditions, it is understood that such conditions are only binding in so far as they are not of any variance with the terms and conditions mentioned herewith, unless specifically accepted by us in writing.

All prices shown and quoted are inclusive of V.A.T.

Prices stated are exclusive to this website only and WILL NOT be available in our showrooms 

Shading and Crazing:

Shading and crazing are inherent characteristics of all ceramic tiles. The company reserves the right to refuse any responsibility for tiles shaded, crazed or faulty in any way once said goods have been fixed. The use of goods delivered implies their acceptance by the customer.

Calibration:

In modern manufacturing of most types of Ceramics and Porcelain tiles the calibration i.e. size of the tile may vary from batch to batch. It is important to check the calibration stamped on each box before installation commences. The company cannot accept any claims once materials are fixed or if they are ordered specifically, a specific calibration cannot be guaranteed.

Slate and Natural stone products:

In these products there are some natural characteristics which make handling and fixing more specialised than factory pressed ceramics tiles,. The material is formed over many years by natural process. The thickness of tiles will vary within the same box, as they are split along the vein, which is not constant. Likewise natural fissures occur in the opposite plane and cracking of tiles may occur. Therefore, we do not guarantee that the thickness of tiles will be uniform nor will cracked or broken tiles be accepted as faulty. There will be a considerable variation in colour and type chosen; no two tiles are the same.

Quality, Condition and Suitability or Goods:

It is a particular condition of sale that all goods be inspected and approved by the Buyer in all aspects of quality, shade and condition prior to any cutting or fixing, and that the Buyer is responsible as to the suitability of the product to meet design and manufacturing needs.